A genuine apology has three parts:
1. What I did was wrong.
2. I am sorry that I hurt you.
3. How do I make it better?
—Professor Randy Pausch
Justice is not a concept that we read in a book.
Justice is about the water we drink.
Justice is about the air we breathe.
Justice is about how easy it is to vote.
Justice is about how much ladies get paid.
To be a good Leader every day you must:
1. Prioritise- focus on what matters most
2. Delegate- controls your workload, develops your employees
3. Motivate change constantly
4. Instil urgency
5. Communicate clearly
6. Listen well
7. Act decisively
Things you don’t need to apologize for:
– Loving someone
– Ending a toxic relationship
– Saying no to people
– Telling the truth
– Your imperfections
THE FACTS OF LIFE:
• Overnight success takes years
• Giving gets you there faster
• A bit of luck never hurts
• Success is no accident
• Collaboration is paramount
• It’s about the journey
• If you’re not 😀 you’re not
What unlocks combination lock of success?
Taking responsibility for your life
Never give up
Money can’t buy:
1 a happy home
2 lost memories
3 a long and healthy life
5 revered character
6 strong work ethics
7 good manners
8 common sense
9 well adjusted children
12 passion to serve
15 cure for imposter syndrome
Top 5 regrets of the dying:
1. I wish I’d had the courage to live a life true to myself
2. I wish I hadn’t work so hard
3. I wish I’d had the courage to express my feelings
4. I wish I had stayed in touch with my friends
5. I wish that I had let myself be happier
In the long run, it saves time by increasing eﬃciency, but it’s important that you do it well. You will need to prioritize what you are going to get in sync about and who you are going to get in sync with because of time constraints. https://t.co/FlZC5c6PId
It’s harder to run an idea meritocracy in which disagreements are encouraged than a top-down autocracy in which they’re suppressed. But when believable parties to disagreements are willing to learn from eachother, their evolution is faster and their decision making is far better.
If you and others don’t raise your perspectives, there’s no way you will resolve your disputes. You can surface the areas of disagreement informally or put them on a list to go over.
Many complaints either fail to take into account the full picture or reﬂect a closed-minded point of view. They are what I call “chirping,” and are generally best ignored. But constructive complaints may lead to important discoveries.
Being effective at thoughtful disagreement requires one to be open-minded (seeing things through the other’s eyes) and assertive (communicating clearly how things look through your eyes) and to flexibly process this information to create learning and adaptation.
Open-minded people seek to learn by asking questions; they realize how little they know in relation to what there is to know and recognize that they might be wrong; they are thrilled to be around people who know more than they do because it represents an opportunity to learn.
The person responsible for a decision must be able to explain the thinking behind it openly and transparently so that everyone can understand and assess it.
In any conversation, there is a responsibility to express and a responsibility to listen. Misinterpretations and misunderstandings are always going to happen.
There is a book titled ‘So What’s Your Point’ about effective communication that states, “Be 100% responsible for what you say, and be 100% responsible for what is said to you.”
If you don’t mind being wrong on the way to being right you’ll learn a lot—and increase your eﬀectiveness. But if you can’t tolerate being wrong, you won’t grow, you’ll make yourself and everyone around you miserable and your work environment will be marked by petty back-biting and malevolent barbs rather than by a healthy, honest search for truth.
The importance of a job should not be solely dependent on its economic value, but also be measured by what it adds to society.
We should reassess our notion that longer work hours are the best way to achieve success and remove the stigma associated with service pros. —@kaifulee